We’re In The Business of Changing Lives

Services

CIES programs are designed to reduce recidivism among adult offenders by improving their behaviors, skills, mental health, social functioning, and access to education and employment.

Many of these programs and services fulfill court-ordered sentencing for education or community service.

NOTE: Offenders are responsible for all related costs. Most classes are for personal growth. Contact us for additional information.

Anger Management

Anger is not to be confused with domestic violence. Domestic violence has other components which can lead to physical and verbal abuse.

Anger Management classes are ordered by the courts for any number of reasons that would be considered mandatory classes. Probation may also be ordered as a component of a plea bargain or for minor law violations.

Our structured program is offered in a group setting that offers a chance for participants to learn alternative avenues to deal with their anger in a non-violent and non-aggressive manner.

Objectives

Discover alternative ways to manage anger
Learn stress release alternatives
Creating better communication skills

Enrollment

Call the CEIS office during regular office hours to schedule an assessment – 336-776-0322.
Following your assessment, you will begin attending classes at the assigned times as they are offered.
All rules are to be followed precisely as your successful completion of this course requires your attendance, being on time, and participating fully.
To complete this course, you must attend 15 group meetings.

Group Meeting Times*

Tuesdays: 6 – 7:30 p.m.
Thursdays: 10 – 11:30 a.m. and 6 – 7:30 p.m.
Saturdays: 11 a.m. – 12:30 p.m.

Note: these are in-person meeting times, and 15 sessions are required.

*Masks are required

Virtual Meetings

Wednesdays: 6 – 7:30 p.m.
Sundays: 4 – 5:30 p.m.

Fees

$40 intake fee
$40 per class (price subject to change)
Total for the course: $640

The COOL Program - Domestic Violence Intervention

We offer a state-approved educational program that focuses on challenging beliefs about relationships and domestic violence.

We believe that violence is taught, not inherited. Therefore, we believe people can change for the better.

This 26-week long program works to untangle damaging behaviors and replace them with positive ones.

Topics cover physical and emotional abuse because sometimes words can be even more damaging than violence. Participants will explore how their relationships with those in their past impact their behaviors today.

Enrollment

Call the CEIS office during regular office hours to schedule an assessment – 336-776-0322.
Following your assessment, you will begin attending classes at the assigned times as they are offered.
All rules are to be followed precisely as your successful completion of this course requires your attendance, being on time, and participating fully.
To complete this course, you must attend 15 group meetings.

Group Meeting Times - MEN*

Tuesdays: 6 – 7:30 p.m.
Thursdays: 10 – 11:30 a.m. and 6 – 7:30 p.m.
Saturdays: 11 a.m. – 12:30 p.m.

*Masks are required

Group Meeting Times - WOMEN*

Thursdays: 5:30 – 7 p.m.
Saturdays: 9:30 – 11 a.m.

*Masks are required

Group Meeting Times - SPANISH*

Tuesdays: 6 -7:30 p.m.

*Masks are required

Virtual Meetings

Wednesdays: 6 – 7:30 p.m.
Sundays: 4 – 5:30 p.m.

Fees

Intake Fee: $40
Cost Per Class: $20 (price subject to change)
Total for the Course: $560

Call 336-776-0322 for additional information.

Child Play Therapy

Children exposed to violence, domestic violence, sexual assault, verbal abuse, physical abuse, neglect, placement in foster care, bullying, etc. will often develop an unexplainable sense of fear and anxiety. Their behavioral responses may include withdrawal, acting out, and anxiousness to always please. Often, if this behavior is not addressed, it could lead to repeat abuse as they get older.

CIES Trauma-Focused Integrated Play Therapy (TFIPT) is designed for children from ages 3 to 12 years and utilizes a combination of directive and non-directive approaches to advance structured, goal-oriented therapy.

TFIPT attends to the developmental needs of young children, incorporates scientific and literature and evidence-based practices currently available, and promotes the resolution of traumatic events by direct or indirect processing of traumatic incidents.

These models include a focused interest in facilitating, encouraging, and allowing non-directive play therapy, which often leads to children’s discovery and utilization of post-traumatic play, a unique form of play that is a spontaneous occurrence with young children who experience physical trauma.

Post-traumatic play appears to be a child’s natural way to introduce gradual exposure, narrative formation, and trauma processing. Incorporating the curative factors of expressive therapy techniques (e.g., play, art, and sand therapy techniques) as valuable therapy components in and of themselves, rather than as a way to primarily engage or teach children or advance other goals, is also a distinctive feature of this approach.

This service is provided by a licensed therapist who is certified in “Child Trauma Therapy.”

Fees & Referrals

Please call for more information. The first meeting will be an assessment with parent(s) to determine some of the issues.

We take BlueCross BlueShield, Medicaid, Tri-Care and also have a sliding fee scale for those with no insurance.

Referrals can come from any source. For safety and confidentiality reasons, the location will be disclosed at the time of the scheduled appointment.

Contact our partnering agency, A Voice for Children and Nurturing Families (VCNF) 336-577-8201 or visit VoiceForChildrenAndNurturingFamily.com for more information.

Counseling

One-on-one counseling services are available to help clients address concerns in several areas, including:

depression
anxiety
substance abuse
stress management
family or other relationships
career decision-making
cultural identity
lesbian/bi/gay/transgender issues
interpersonal concerns
sexual assault (both men and women)
couples issues

Our licensed professionals are trained in various areas and are capable of dealing with a variety of specifics. While each counselor is qualified to address multiple concerns, each also has a particular area of interest and expertise.

Call 336-776-0322 for additional information.

Couples Counseling

Are you and your partner arguing about the stupidest things, and things quickly escalate into something nasty?

Does your relationship feels stale, and if the two of you were not so busy leading separate lives, you feel you would die of boredom?

Do you find yourselves frequently arguing about money, sex, infidelity, in-laws or your children?

Do you find it challenging to get your partner to understand your point of view?

The main purpose of couples therapy is to put you and your significant other in a room with a neutral person to help you make sense of what’s going on.

If you’re having trouble communicating with each other, the counselor can help by guiding you through talking about it.

CIES offers this service for couples going through some of the above challenges. Learning how to communicate healthily and respectfully should be a given, but that is not always the case. Please feel free to contact us for more information about this service.

Call 336-776-0322 for additional information.

District Mediation Services

Mediation provides an opportunity for those involved in a criminal court case to work with a trained mediator to talk through a dispute and possibly reach a reasonable resolution agreed on by all parties involved.

Clients must either be approached by Forsyth County District Attorneys Office or through an attorney to be considered for mediation through our agency. This service is provided by our sister agency Eliza’s Helping Hands, Inc.

Call 336-776-0322 for additional information.

DUI & ADETS Services

We offer DUI services approved through the N.C. Department of Human and Health Services:

DUI Assessment: $100 is the standard cost for all assessments in N.C.
ADETS Course: $160 plus $25 for the workbook.
Out-of-State Reviews for DUI
Aggressive Driving Course – Online

You must complete the assessments and follow the recommendations of your therapist. The costs for treatment are usually $20 per hour, and the number of hours depends on the treatment recommendation. Classes have to be completed in order for us to proceed with sending the correct information to DMV.

What you need to bring to the assessment:

Copy of ticket (if available)
Copy of NC DMV Record (if you don’t have one, you can get one from the NC DMV website for $10.75, if not, we can pull one for you for the same price)
Copy of the BAC (Breathalyzer test) if you have one.

If for some reason you don’t have or need to get some of the above information, please let us know at the time of your scheduling.

Call 336-776-0322 for additional information.

COOL PROGRAM: Marijuana Education 101

Our Marijuana Education 101 Class is recognized by courts, local governments, and organizations that allow distance learning. The course for Marijuana Education 101 provides meaningful content intended to meet court or legal requirements. This course is designed to give you personal growth.

Regardless of how you got here, learning is never a crime, and sometimes things happen in our life for a reason. We make no judgment from anyone that visits and completes this or any of our courses. We hope that you take the information provided and apply it in your life in a positive way.

Should you need any additional services beyond this course, please get in touch with our local office.

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course — you decide when you start and when you finish.

How long do I have access to the course?
After enrolling, you have six months to access this course — across any devices you own. After this period, your access will be revoked.

Instant Access Online: $45

Call 336-776-0322 for additional information.

Mental Health Services

CIES has a licensed therapist on staff to provide various mental health services. These services are offered to children, adolescents, and adults. Our outpatient services are solution-focused treatment for individuals who have mental health, substance abuse, and developmental disabilities with mild to moderate symptoms.

Services begin with a mental health assessment, after which the determination can be made as to which type of treatment and setting will be best for the client(s).

Psychotherapy Treatment: for emotional distress and mental illness
Addictions of any kind: drugs, alcohol, gambling
Internet Child/Parent Relationship Therapy

Treatments include:

Trauma-Focused Cognitive Behavioral Therapy (TFCBT)
Eye Movement Desensitization and Reprocessing (EMDR)
Play Therapy

Call 336-776-0322 for additional information.

Parenting Classes*

The Nurturing Parenting programs are family-centered trauma-informed initiatives designed to build nurturing parenting skills as an alternative to abusive and neglectful parenting. The long-term goals are to prevent recidivism in families receiving social services, lower the rate of multi-parent teenage pregnancies, reduce the rate of juvenile delinquency and alcohol abuse, and stop the inter-generational cycle of child abuse by teaching positive parenting behaviors.

The Nurturing Parenting programs target all families at risk for abuse and neglect with children birth to 18 years. The programs have been adapted for special populations, including Hmong families, Military families, Hispanic families, African-American families, Teen Parents, Foster and Adoptive Families, Families in Alcohol Treatment and Recovery, Parents with Special Learning Needs, and Families with Children with Health Challenges.

Fees

Intake Fee: $25
Cost Per Class: $20
Total 11 Session Cost: $220

* These classes are also available in Spanish

Co-Parenting Classes

Co-parenting allows the child or children to have a secure upbringing without having a conflict of interest. Co-parenting is all about being amicable with each other, which enables the child or children to maintain a healthy close relationship with both parents. It is not easy – but it is possible.

During the 6 sessions, co-parents will learn and pick up tools that could help make their relationship more tolerable.

Fees

Intake Fee: $25
Cost Per 2-Hour Session: $20 (6 sessions total)
Total 6 Session Cost: $120

These classes are offered online as well as in person.

Teen Programs

Physical, verbal, emotional, and psychological abuse knows no boundaries or ages. We see the results of abuse in teens through their behaviors: drug use and drinking; dropping out of school; teenage pregnancy; gang participation, acting out through violence in school, at home, and dating; computer crimes; sexually transmitted diseases; poverty; racism; illiteracy; and the social pressures of just fitting in.

CIES has organized programs that help target some of those issues that teens face, with the knowledge that their actions affect them directly and affect the community as a whole.

Our programs are divided into evidence-based components for teens, including:

Bullying
Dating Violence
Anger Management
Respecting Parents/Guardians
Gang Prevention

Bullying

This prevention program is designed for 6th –12th graders. The program broadly addresses bullying while establishing a climate that is conducive to positive interactions among students. This program addresses the four types of bullying:

Verbal Bullying: Teasing, name-calling, inappropriate sexual comments, taunting, threatening to cause harm.
Social Bullying: Sometimes referred to as relational bullying, involves hurting someone’s reputation or relationships. Examples include leaving someone out on purpose, telling others not to be friends with someone, spreading rumors, embarrassing someone in public.
Physical Bullying: Hurting a person’s body or possessions. This includes hitting/kicking/pinching someone, spitting, tripping/pushing.
Cyber Bullying: Stalking, harassing, spreading rumors, and otherwise degrading someone else’s character through the use of social media.

Dating Violence

As teenagers begin dating, some have difficulty differentiating abusive relationships from healthy ones. They are just beginning to explore intimate relationships and may idealize their partners, confusing jealousy with love. “We’re just playing,” an expression often used by boys and girls. They seem to define an acceptable level of being physical toward a partner, but it may cover actual physical violence. Teens find it even more difficult to recognize controlling behaviors, like jealousy, spreading of rumors, and put-downs as forms of emotional abuse.

This program work toward teaching teens the difference between healthy and respectful relationships vs. unhealthy and abusive ones.

Anger Management

Anger can be a challenge to manage at any age, but often more so for teens who are not equipped to truly manage their emotions.

Our classes teach teens about non-verbal expressions, identifying anger, fear, grief, and rejection, and putting methods to work that help them understand how their actions and reactions can impact their decisions and those around them.

Fees

Intake Fee: $35
Cost Per Session: $15 for 12 weeks (fee is subject to change )
Total 12 Weeks Cost: $215

Call 336-776-0322 for additional information.

Servicios en Español

Latina los servicios incluyen un esfuerzo lingüístico y culturalmente apropiados servicios para prevenir e intervenir en actos de violencia dentro de la comunidad Latina. El programa de servicios de Latina está conformado por una alianza entre el personal, voluntarios, español-servir servicio de social y socios de organización basados en la comunidad. A través de estas asociaciones, el programa es sensible a las necesidades de los residentes bilingües, biculturales y monolingües.

Todos nuestros servicios están disponibles en español e incluyen todo lo siguiente:

Servicios de agresores de violencia doméstica
Servicios de víctima de violencia doméstica
Evaluación de salud mental
Consejería de abuso de sustancias
Evaluación individual
Consejería de parejas
Crianza y cuidado infantil programa

Latina Services include providing linguistically and culturally appropriate services to prevent and intervene in violence within the Latino community. The Latina Services program is comprised of a partnership between staff, volunteers, Spanish-serving social service, and community-based organization partners. Through these partnerships, the program is responsive to the needs of bilingual, bi-cultural, and monolingual residents.

All of our services are available in Spanish and include all of the following:

Domestic Violence Offender Services
Domestic Violence Victim Services
Mental Health Assessments
Substance Abuse Counseling
Individual Assessment
Couples Counseling
Parenting and Nurturing Child Program

Call 336-776-0322 for additional information.

COOL PROGRAM: Shoplifting & Theft Addiction

This course works to help people gain control of their lives in a non-judgmental, non-shaming, safe environment.

Our goal is to deliver information that will give you the tools to understand yourself and learn how to prevent future episodes of theft and shoplifting.

After enrolling, you have six months to access this course — across any and all devices you own. After the six months period, your access will be revoked.

Instant Access Online: $45

Call 336-776-0322 for additional information.

COOL PROGRAM: Substance Abuse

This program is designed to show the personal and emotional toll drug and alcohol abuse has on teens in order to treat and prevent escalation of substances that can become addictive and / or lead to incarceration or even death.

After enrolling, you have six months to access this course — across any and all devices you own. After the six months period, your access will be revoked.

Substance Abuse Assessment: $100

Call 336-776-0322 for additional information.

Supervised Visitation / Safe Exchange Program

Supervised visitation allows parents in high conflict or high risk situations access to their children in a safe and supervised environment.

The non-custodial parent has access to the child only when supervised by qualified and professional adults. This also includes cases where there may be a protective order put in place. Click here to read our Updated Supervised Visitation Guidelines.

We also offer family activities that may include horseback riding, swimming, and cultural activities around the community.

Fees*

We try to keep our costs low so that families are able to enjoy being together. With that being said, we will try to work with any family’s budget so that they can enjoy time with their kids.

Assessment Fee: $40
Cost for Visits: $35 / hour before 4 p.m.; $45 / hour after 2 p.m. on Saturday and $45 / hour on Sunday.
Visits are available 7 days/week. Contact CIES for details.

*We assume the visiting parent is paying for services. However, if there have been other arrangements made between the guardian and visiting parent, we would need to be informed of that when the initial assessment is set up.

Methods of payment

We accept cash, credit cards, ATM or personal check.

Visiting Hours

Monday : 10 a.m. – 2:30 p.m.
Tuesday & Thursday: 10 a.m. – 7 p.m.
Wednesday: 10 a.m.- 3:30 p.m.
Friday: 10 a.m. – 2:30 p.m.
Saturday: 9 a.m. to 2 p.m.
Saturday after 2 p.m.: 2:30 – 7:00 p.m.
(Must make prior two week arrangements if going past 5 p.m.)
Sunday: Subject to availability

*Times involving our therapist will require special times and days.

We do our best to work around both the guardian and the visiting parents’ schedules for the child(ren) sake. We are flexible with our schedule if there is a unique situation.

Off-Site Visits

Any off-site visits have to be approved two weeks prior. There is an additional cost depending on how far staff has to travel. If there is a need to request a home visit at the guardian’s home, we must have written permission from the court or the legal guardian. There is an additional fee for any home visits.

We have partnered with the following locations to ensure the safety of your child or children. Depending on the circumstances, we can go to any of the areas listed. If the visiting parent wants to go elsewhere, prior approval is required.

Children’s Museum
Carmike Cinema, Hanes Mall Blvd
The Grand Theater, University Parkway
Kaleideum North Museum, Hanes Mill Road
Bounce, North Point Blvd

We do our best to work around both the guardian and the visiting parents’ schedules for the child(ren) sake. We are flexible with our schedule if there is a unique situation.

Amenities

We have three large rooms, exclusively for supervised visitation. We have snack and drink machines, an infant changing table, access to TV, movies, games, and art activities. We also have an area outside our office that we use as a picnic area. If there is a special toy, Wii game, or PlayStation game, you are welcome to bring it.

Security

We have cameras inside our building and inside our rooms. They also have voice recording capability and can be used at our discretion. We have the added measure of being inside the WSPD community service building and can alert them if any concerns arise. At times, we ask a plain clothes officer to be present at on and off-site visits. Our staff is CPR trained and certified.

Observation

In addition to safety, we keep notes on how the child(ren) is engaging with the visiting parent or guardian.

Additional Types of Supervision

Some cases require a child(ren) to have a therapist to help gauge the visit. If that is needed, please let us know so that we can request our Child Trauma Therapist.

Supervised Exchange (Safe Exchange Program)

Supervision of the child(ren) transferring from one parent to the other is limited to the actual transfer with the remainder of the visit being unsupervised, may be required. It works similar to our Supervised Visit program, with the main goal being safe interaction with the child(ren).

The process will work the same. You will be asked a number of questions to determine schedule availability. A short intake questionnaire will be given to help our staff set up the most positive and nurturing way to safely make the exchange with the child(ren). We will coordinate with the custodial parent and the Supervised Visit Specialist to find a time that works for everyone.

The exchange takes place at our office: 1225 East 5th Street, Winston-Salem NC 27101. Video cameras are located inside and outside of the building, and we have immediate access to the Winston-Salem Police Department.

Cost for the Exchange Program: Monthly fee $45

Days & Times for the Exchange program

Monday, Wednesday & Friday: 9 a.m. – 3 p.m.
Tuesday & Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 3 p.m.
Sunday: Subject to availability

Refusal of Services

CIES has the right to refuse and / or terminate visitation or exchange at any time. CIES will not accept a case if reasonable safety for all family and staff members cannot be ensured. If families do not comply with stated terms and conditions, CIES reserves the right to terminate services.

Call 336-776-0322 for additional information.

Servicios en Español

Todos nuestros servicios están disponibles en español e incluyen todo lo siguiente:

Servicios de agresores de violencia doméstica
Servicios de víctima de violencia doméstica
Evaluación de salud mental
Consejería de abuso de sustancias
Evaluación individual
Consejería de parejas
Crianza y cuidado infantil programa

All of our services are available in Spanish and include all of the following:

Domestic Violence Offender Services
Domestic Violence Victim Services
Mental Health Assessments
Substance Abuse Counseling
Individual Assessment
Couples Counseling
Parenting and Nurturing Child Program

Victim Support

If you are in immediate danger PLEASE DIAL 911
or your local emergency services provider.

In collaboration with Eliza’s Helping Hands, we offer a referral service to help the victims of domestic violence and sexual assault, both male and female, to our in-house victim service provider. This includes calls to area shelters, 911 cell phones, referrals for counseling services, legal advocacy, and court advocacy.

In addition to the above, we offer an information session that focuses on safety, protective orders, and transitioning into a safer and more independent life.

In collaboration with local attorneys and members of law enforcement, we provide information about child custody and legal rights to housing. We offer this as a free service to victims. For the group sessions to be beneficial, we have the group set at a 15-session minimum. Light refreshments are served, so please call 336-865-0388 at least the day before to let us know you are coming. This service is available to both men, women, and children.

We also offer support groups and services for men of domestic violence and sexual assault.

Eliza’s Helping Hands, Inc 336-865-0388 or 336-671-0138
Spanish Line 336-671-0138
Domestic Violence Hotline 1-800-799-SAFE
Sexual Assault Hot Line 1-800-656-HOPE

Personal safety tips for victims of domestic violence

No one deserves to be abused. If things get out of hand, it’s good to have a plan. Although each situation is unique, here are some suggestions to keep you safe.

When a fight breaks out:

Move away from the kitchen, bathroom, or any place where there are dangerous sharp objects.
Plan the easiest escape.
Decide on a door or window to exit quickly and safely.
Find a neighbor, friend, or family member you can trust to help you and your children or to call 911.

If you decide to leave your partner, plan for safety:

Contact us for information on how to plan for safety, including moving out of your residence.
Recognize that leaving is a process and may be risky for you and your children.
Save as much money as possible. Even if you only save a little bit every week, you need to have some cash of your own.
Make copies of important papers and leave them with a friend, neighbor, or church. Some important items to have: bank account numbers, checkbook or check stubs, social security numbers, insurance policies, marriage license, divorce/custody papers, and birth certificates.

Ways to stay safe on your own:

Change the locks on your door.
Learn about your legal rights.
Contact our office or Safe on Seven for assistance with a protective order. If you obtain a protective order (50B), keep it with you at all times.
Tell neighbors, friends, landlords, or co-workers that you and your partner are no longer in a relationship.
Have a safety plan for coming and going and share it with people you trust. Include your children in your safety plan and practice it with them. If your former partner harasses you at work, find someone to tell. Show a picture and ask them to call 911 if your former partner comes around.

Are you a victim of Domestic Violence?

Does your partner…

Embarrass you with bad names and put-downs?
Control what you do or where you go?
Stop you from seeing or talking to friends/family?
Make all the decisions including money matters?
Tell you everything is your fault?
Scare you? Stalk you? Intimidate you? Threaten you?
Shove, slap, grab, hit, punch or force sex on you?
Get upset when things don’t go his/her way?
Harass you at your job, school, activities, or online?
Call/text frequently to check up on you?
Pressure you not to follow through with court actions?

If the answer is “yes” to even one of these questions, you may be in an abusive relationship. No one deserves to be abused, and abuse is NEVER the fault of the victim. Everyone has the right to healthy, violence-free relationships. Typically, things will only get worse without help. For your safety and the safety of your child(ren), contact the Next Step crisis line for confidential assistance and someone to talk to about options.

Talking to a loved one about domestic violence/sexual assault

Here are some quick tips to help you speak up to help loved ones affected by domestic violence or sexual assault.

Start a conversation by telling your friends that one in three women and one in seven men have experienced domestic violence, and one in five women and one in 16 men have experienced sexual assault at some point in their lifetime. This is a great way to get the point across that these issues are serious and that many people we love have been affected by domestic and/or sexual violence.
Speak up when you hear offensive comments that degrade women, men, or victims of abuse. If you are at a party or a social gathering, there’s a good chance that someone is going to make some inappropriate remarks. The best thing you can do is speak up and tell them that you’re not comfortable with that kind of talk. Simply doing that can help your friends understand that it’s not okay for them or anyone to degrade a person.
If someone you know discloses that they are experiencing abuse now or have in the past, remember this could be the first time they’re telling someone. Reassure them that you believe them and that the abuse was not their fault. The most important thing you can do in this moment is to listen and support them. Most of all, make sure to be patient, non-judgmental, and respectful of their decisions. Ask them if they’d like to talk to a professional counselor, and offer to sit with them while they call a national or local hotline.
Make sure that your friends know where to call for help.

Winston-Salem victim assistance

This is the primary resource in Forsyth County for victims of domestic violence. By contacting this agency, victims are provided with access to many of the resources they need to effectively deal with their situation. Agency services provided by the Clerk of Court, Legal Aid Society, Forsyth Co. Sheriff’s Office, Winston-Salem Police Dept., Dept. of Social Services, NC Dept. of Community Corrections

Visit here

201 N. Main Street
Winston-Salem, NC 27101

We offer moving assistance if the need arises for you to move from your residence for your safety. Contact us for details.