At CIES Cool Program, we believe that finances should never be a barrier to getting the help you need. We accept a wide range of insurance plans and offer flexible payment options to make our services as accessible as possible.

Approved Insurance Providers

Community Intervention & Educational Services, LLC (The COOL Program) works with several insurance providers to help make services accessible to our community.

We currently accept the following insurance plans:

  • Medicaid

  • Blue Cross Blue Shield

  • Aetna

  • UnitedHealthcare Community Plan

  • WellCare

  • Healthy Blue

  • Partners Behavioral Health Management

Important Insurance Information

Insurance coverage may vary depending on the specific service and your individual insurance plan. Some services, including court-ordered assessments or specialized programs, may not be covered by insurance and may require self-pay.

Clients are encouraged to contact our office before their appointment so we can verify insurance eligibility and benefits.

📞 For questions about insurance coverage, please contact our office.

Approved Insurance Providers:

  • Medicaid
  • Blue Cross Blue Shield
  • Aetna
  • United Health Care Community Plan
  • WellCare
  • Healthy Blue
  • Partners Behavioral Health

Not sure if your insurance is accepted? Call our office at 336-776-0322 and we will verify your coverage before your first appointment — at no cost to you.

Self-Pay & Sliding Scale Fees: We offer self-pay rates and a sliding scale fee structure based on household income for qualifying clients. No one is turned away due to inability to pay. Court-ordered assessments, evaluations, and educational programs may not be covered by insurance and may require self-pay.

Payment Methods Accepted:

  • Cash
  • Credit/Debit Cards
  • Personal Checks
  • Money Orders
  • Apple Pay
  • Cash App

Have Questions About Payment? Our friendly staff is happy to walk you through your options before your first appointment. Call us at 336-776-0322 or complete our contact form, and we will get back to you promptly.

CIES Cool Program is committed to serving all individuals in our community, regardless of their ability to pay.